Our clients can contact our office during business hours for assistance in opening or inquiring about a potential claim.  For ICBC claims, please report these directly to ICBC online or at the toll-free number below.


Part of our role as your insurance broker is to help you through some unfortunate circumtances by offering advice on how to best navigate an insurance claim.  While the circumstances leading to an insurance claim are never desirable, we will provide you with the information you need in order to make a decision on whether or not to place a claim on your insurance, along with the impacts of a claim on your policy, and guide you in the direction of how to move forward and get back to normal again.  If it is determined that an insurance claim is necessary, we are always available to help our clients throughout the claims process until it is complete and you can get back to enjoying life.

If you experience an insurance claim, it is very important that you prevent any further damage from occurring, and often that means contacting an emergency restoration contractor to help you mitigate the damage immediately.  Locally, you can reach out to either of Powell River's restoration contractors:

SJS Restorations: 604-483-8246 or 604-414-9361
WinMar Restorations: 604-485-7335 or 604-413-3844

Our local restoration contractors have a lot of experience and knowledge on the process of an insurance claim, and they can take the necessary pictures and initial information that your insurance company will require to get started.

To reach the after-hours emergency claims department of your insurance company directly, you can find the toll-free number for your insurance company listed here (you should have your policy number handy, if possible):
Wawanesa: 1-844-WAWANESA (929-2637)
CNS: 1-888-CNS-6766 (1-888-267-6766)
WUM (Wynward): 1-800-665-3351
TUGO: 1-800-663-0399 or collect call: 1-604-278-4108
Guardian: 1-844-531-1841, Option #3
Beck Glass: 1-604-250-4047
ICBC Dial-A-Claim: 1-800-910-4222

Other local contacts can found here:
Powell River Fire Department (non-emergency): 604-485-4431
Powell River RCMP (non-emergency): 604-485-6255
City of Powell River Water, Building, or Bylaws emergencies: 604-483-1542